www.thetopzones.co.uk

John Jones tells the BBC he was charged a £240 contract break fee despite being with Virgin Media for seven years.

Sterling stabilises after Thursday's political turmoil, although shares in banks and housebuilders remain weak.

The companies overcharged phone and broadband customers leaving their contracts early, Ofcom says.

Sellers typically wait more than three months before their home goes under offer.

Billion of pounds will be spent, but do people want to see commercial messages on their screens?

BBC experts answer your questions on the draft Brexit withdrawal agreement.

The 0.5% fall last month defied expectations of a 0.2% increase as consumers put their wallets away.

Nine out of ten pubs do not prevent teenagers from using gaming machines, Gambling Commission says

The UK's toymakers unveil what they hope will be this year's most sought-after Christmas presents.

The UK toy sector banks on the surge in Christmas sales of "surprise" collectable toys after a troubled year.

It comes after 70 MPs called on the government to cut the largest wager on FOBTs from April.

IMF boss Christine Lagarde said state-backed digital currencies could make transactions safer and cheaper.

The shock collapse of the wedding market stalwart has left hundreds in the lurch for their big day.

What is driving the rapid growth in self-storage across the UK?

Energy regulator Ofgem is accused of mismanagement by a whistleblower.

Wages rise at the fastest pace since 2008 but unemployment edges higher, official figures show.

Why retailers need to be doing more for their disabled customers.

Holly Greader from Cardiff tells the BBC what going shopping is like for her as a wheelchair user.

Research suggests on average 24 hours a year are spent complaining, while at work, about poor service.

A quarter of those in serious financial difficulty wait more than two years to seek help, a charity says.